Stop Creditors from Contacting You

Will my creditors still contact me?
Once creditors begin to receive regular payments through the Debt Consolidation/ Debt Management Program they should stop calling you. If they continue to call after you are enrolled, do not refuse to talk to them. Instead, let them know that you are enrolled into a Debt Consolidation/ Debt Management Program and encourage them to contact A New Horizon’s Customer Service Department. If they are unable to call, get the name of the creditor and let A New Horizon know, they will be more than happy to give them a call for you.

Some creditor representatives may tell you that they do not accept Debt Consolidation/ Debt Management Program payments or that they have never heard of A New Horizon. Do not be intimidated. A New Horizon can verify whether a creditor does or does not accept their plan. The majority of creditors elect to work with us. You can call Client Services for confirmation. Some creditors will accept payments, but will not confirm an accepted proposal.

You may continue to receive routine collection letters from your creditors during your first three months on a Debt Consolidation/ Debt Management Program The majorities of these letters are computer generated and are no cause for alarm.

However, if you receive correspondence concerning legal action or regarding the transfer of your account from one creditor to another, please contact A New Horizon so they can help you verify that your payments are posted correctly.

Can my creditors take legal action against me while I'm enrolled in the Debt Consolidation Program?
Most creditors prefer to receive payments through a Debt Consolidation/ Debt Management Program rather than go to court. Many stop legal action or hold judgments in suspension if they are receiving regular payments through your program. However, some creditors may elect to take legal action. If you receive a summons to court, follow all instructions of the court or your attorney. Please remember that A New Horizon does not provide legal advice and that you are responsible for engaging personal legal services if needed.

Fill out the application on the next page or Enroll By Phone 1-800-413-4404 (9am-10pm CST Monday-Saturday) Click here for the free quote form!